Compatibility matrices
Compatibility matrix for Adobe InDesign plugins, censhare Client versions, operating and virtual file systems.
Adobe support
Before you update to a new version of Adobe InDesign, InCopy, or InDesign Server, verify that the censhare version and Adobe plugin that you use support the desired Adobe version.
The tables below show the compatibility of operating systems and platforms with the Adobe plugin versions as per censhare version and VFS.
We recommend you to use the latest available Adobe plugin version as well as version parity between the censhare Server and the censhare clients to avoid unexpected results. In general, the plugin with the highest number includes all the functionality of the previous versions.
For details on the Adobe plugin functionality and installation, see Adobe plugin.
Adobe InDesign plugin 2023 known issue on macOS
The new Adobe InDesign plugin 2023 is fully functional. However, you need to be aware of its unusual behaviour on macOS. Windows users are not affected.
We provide workaround instructions for different use cases. Two use cases represent two different user roles – end user and admin – but suggest that both users work with the InDesign desktop application.
InDesign Server 2023
InDesign Server 2023 works perfectly with the censhare Render-Client and does not require any workaround.
End user setup: InDesign desktop and censhare Client
Setup description
You use InDesign desktop to edit InDesign documents on your local machine. For this, you access documents in the censhare Client, open them, and proceed in the InDesign application.
Starting to work
Please run the Adobe InDesign application before you open any InDesign documents from your censhare Client. Then, in the censhare Client, use the dropdown menu on the asset to open it (right-click → … → Open with → Adobe InDesign). You‘ll see a progress bar in your censhare Client. Now, please switch to the Adobe InDesign application manually by clicking on its window. The document will be opened normally.
Editing ID documents
The plugin works normally as long as the InDesign window remains in the foreground. As soon as you send it to the background, the plugin may stop working. It helps if you bring the InDesign application back to the foreground.
Admin user setup: InDesign desktop and censhare RenderClient
Setup description
You have an InDesign desktop application installed on one machine that is then accessed by users through the censhare Web client. As an admin, you are responsible for enabling end users work. In this case, the plugin connects the censhare Render Client (installed on the same machine) and the InDesign application.
Working with ID2023 non-interactively
The plugin may stop running after the InDesign application was sent to the background even once. We found out that it helps to clear the InDesign cache. We developed a bash script that takes care of clearing the InDesign cache safely and keeps all preferences that you applied during your last working session.
Clearing the cache by running the script before (re)starting InDesign is mandatory.
However, you should never run the script while using/running the InDesign application. If it is already running, stop it before using the script, run the script, and only then run the InDesign application again.
The script is called clean-indesign-cache.sh
. It is delivered as a part of the dmg
archive available on our Download Portal. When you unpack the archive, you will see two plugins and the aforementioned bash script. Plugins need to be moved to the Applications → Adobe InDesign 2023 → Plug-ins
folder as usual. The bash script can be moved somewhere else but not in this folder. You can start it any time:
by clicking on it or
by calling it from your CLI tool
The script can also be used for other non-interactive working modes when no physical user does anything actively in InDesign.
VFS support
censhare Clients for macOS
Starting from the major release 2023.1, we introduced a new virtual file system for macOS-compatible censhare Clients: VFS 3.0.
VFS 3.0, as opposed to our previously shipped VFS 2.0, no longer uses kernel extensions, which have been deprecated by Apple due to security implications. VFS 3.0 implements a kextless implementation of the FUSE T library for macOS that uses NFS v4 local server instead of a kernel extension. From 2023.1 onwards, macOS clients are shipped by default with VFS 3.0.
A short summary of the VFS compatibilities and differences in installation:
VFS 3.0 / FUSE-T support
Default in 2023.1 and onwards
Security settings: require access to Document&Folder and Network Volumes. Alternativ: FullDiskAccess.
No restart necessary
VFS 2.0 / KEXT support
Used with censhare 2021.1 to 2022.2.
Mac machines with Apple silicon must reduce security level from Full Security to Reduced Security for installation: For more information, see Apple support.
Security settings: require access to Document&Folder. Alternativ: FullDiskAccess.
Restart necessary
Customers are strongly advised to upgrade to the latest censhare releases to avoid incompatibilities and potential security risks.
Customers in need of VFS 3.0 support for previous releases may request an older censhare Client with the KEXTless VFS 3.0., but only for versions 2022.1 and higher. Please note that additional provisioning charges may apply. For further information and to request a downport, please raise a support ticket specifying the target version you need.
See also Virtual File System (VFS) for more information on differences between KEXT-based and KEXTless virtual file systems.
Installation on macOS
Monterey and Big Sur: censhare provides the Adobe plugin for ARM64 native and ARM64 Rosetta/X64 platforms. See the below tables for compatibility.
Rosetta 2 enables a Mac with ARM64 to use apps built for a Mac with an Intel (X64) processor. To start an app in Rosetta, go to the Programs folder in the client computer, right-click the app icon, and select Information. In the General section of the dialog, select Open with Rosetta (more information). Also, see the installation guide.
Please note, that the official support of Monterey for censhare will be released with the next major censhare release, but we do not expect any critical issues. You can use Monterey but will do so at your own risk. If you encounter any issues, please create a support ticket.
censhare Clients for Windows
Supported Windows versions for censhare Client and censhare Render Client:
Windows 10 and newer (Windows 11 recommended)
The censhare Render Client is also supported on:
Windows Server 2016 and newer (Windows Server 2022 recommended)
The censhare Render Client can be installed in the equivalent server versions. The minimum version is Windows Server 2016.
However, you need to check the exact compatibility in the tables below.
Newer versions of censhare clients do not require a Microsoft Visual C++ Redistributable installation on the client computer. Newer versions include 2024.1.0, 2023.1.1, 2022.2.3, 2022.1.3, 2021.2.10, 2021.1.11, 2020.3.12. This includes later versions for each mentioned version here.
censhare clients for Windows are delivered with CBFS Connect 2022 for the following versions:
2024.2.0
2024.1.0
2023.1.0 and higher
The following censhare clients for Windows are delivered with CBFS Connect 2017:
2022.2.x and older
CBFS Connect 2022 and CBFS Connect 2017 can run on Windows 10 and 11 but not at the same time. For example, when you install a censhare client with CBFS Connect 2022, it removes an existing CBFS Connect 2017.
We recommend to use CBFS Connect 2022 with Windows 11 only. The use of CBFS Connect 2017 on Windows 11 can cause problems.
How to find your distributable
Adobe plugins are available on our download portal. The easiest way to find what you need is to use the All Plugin Versions filter.
The name of any downloadable archive contains a year that corresponds to the Adobe version you have. Select values in the filter with a suitable year and then download the proper archive from the list.
An example of how to find 2023 plugins for macOS with the Apple/ARM chip:
Some plugins have more than one version. We always recommend to take the highest one.
For compatible censhare versions, consult the tables below.
Compatibility matrices for censhare Server
Version:
Adobe 2024 | |
---|---|
Component | Version |
censhare-XMLCommand plugin | 2.19.1 or higher |
censhare Server | 2024.1.0 or higher 2023.1.1 or higher 2022.2.3 or higher 2022.1.3 or higher 2021.2.10 or higher 2021.1.11 or higher 2020.3.12 or higher |
For supported operation system versions of censhare Server, see censhare server, database and tools requirements.
Adobe 2023 | |
---|---|
Component | Version |
censhare-XMLCommand plugin | 2.18.1 or higher |
censhare Server | 2024.1.0 or higher 2023.1.1 or higher 2022.2.0 or higher 2022.1.1 or higher 2021.2.7 or higher 2021.1.5 or higher 2020.3.8 or higher 2020.2.11 or higher 2020.1.12 or higher |
For supported operation system versions of censhare Server, see censhare server, database and tools requirements.
Adobe 2022 | |
---|---|
Component | Version |
censhare-XMLCommand plugin | 2.17.1 or higher |
censhare Server | 2024.1.0 or higher 2023.1.1 or higher 2022.2.1 or higher 2021.1.3 or higher 2021.2.1 or higher 2020.3.6 or higher 2020.2.8 or higher 2020.1.10 or higher |
For supported operation system versions of censhare Server, see censhare server, database and tools requirements.
Adobe 2021 | |
---|---|
Component | Version |
censhare-XMLCommand plugin | 2.17.1 or higher |
censhare Server | 2024.1.0 or higher 2023.1.1 or higher 2022.x.x 2021.2.5 or higher 2021.1.4 or higher 2020.3.2 or higher 2020.2.4 or higher 2020.1.8 or higher |
For supported operation system versions of censhare Server, see censhare server, database and tools requirements.
censhare clients
censhare Server versions supported
All censhare client versions for the actual censhare Server versions are supported:
censhare Server version | censhare VFS version (Mac) |
---|---|
2024.2 | VFS 3.0 |
2024.1 | VFS 3.0 |
2023.1 | VFS 3.0 |
2022.2 | VFS 2.0 |
2022.1 | VFS 2.0 |
2021.2 | VFS 2.0 |
2021.1 | VFS 2.0 |
For information on VFS, see VFS support above.
Support on Mac
censhare clients for MacOS run on the actual versions of the OS:
15 Sequoia
14 Sonoma
13 Ventura
12 Monterey
11 Big Sur
Both hardware platforms are supported: ARM64 Rosetta and X64.
Support on Windows
censhare clients for Windows run on the actual versions of the OS:
Windows 10
Windows 11
Windows 11 and Adobe InDesign
The official Adobe documentation does not recommend installing Adobe versions below 2022 on Windows 11.
For more information, see Adobe support page for Windows 11.