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Compatibility matrices

Compatibility matrix for Adobe InDesign plugins, censhare Client versions, operating and virtual file systems.

Adobe support

Before you update to a new version of Adobe InDesign, InCopy, or InDesign Server, verify that the censhare version and Adobe plugin that you use support the desired Adobe version.

The tables below show the compatibility of operating systems and platforms with the Adobe plugin versions as per censhare version and VFS. 
We recommend you to use the latest available Adobe plugin version as well as version parity between the censhare Server and the censhare clients to avoid unexpected results. In general, the plugin with the highest number includes all the functionality of the previous versions.

For details on the Adobe plugin functionality and installation, see Adobe plugin

Adobe InDesign plugin 2023 known issue on macOS

The new Adobe InDesign plugin 2023 is fully functional. However, you need to be aware of its unusual behaviour on macOS. Windows users are not affected. 

We provide workaround instructions for different use cases. Two use cases represent two different user roles – end user and admin – but suggest that both users work with the InDesign desktop application. 

InDesign Server 2023

InDesign Server 2023 works perfectly with the censhare Render-Client and does not require any workaround.

End user setup: InDesign desktop and censhare Client

  • Setup description

You use InDesign desktop to edit InDesign documents on your local machine. For this, you access documents in the censhare Client, open them, and proceed in the InDesign application. 

  • Starting to work

Please run the Adobe InDesign application before you open any InDesign documents from your censhare Client. Then, in the censhare Client, use the dropdown menu on the asset to open it (right-click → … → Open with → Adobe InDesign). You‘ll see a progress bar in your censhare Client. Now, please switch to the Adobe InDesign application manually by clicking on its window. The document will be opened normally.

  • Editing ID documents

The plugin works normally as long as the InDesign window remains in the foreground. As soon as you send it to the background, the plugin may stop working. It helps if you bring the InDesign application back to the foreground. 

Admin user setup: InDesign desktop and censhare RenderClient

  • Setup description

You have an InDesign desktop application installed on one machine that is then accessed by users through the censhare Web client. As an admin, you are responsible for enabling end users work. In this case, the plugin connects the censhare Render Client (installed on the same machine) and the InDesign application.  

  • Working with ID2023 non-interactively

The plugin may stop running after the InDesign application was sent to the background even once. We found out that it helps to clear the InDesign cache. We developed a bash script that takes care of clearing the InDesign cache safely and keeps all preferences that you applied during your last working session. 

Clearing the cache by running the script before (re)starting InDesign is mandatory. 

However, you should never run the script while using/running the InDesign application. If it is already running, stop it before using the script, run the script, and only then run the InDesign application again.

The script is called clean-indesign-cache.sh . It is delivered as a part of the dmg archive available on our Download Portal. When you unpack the archive, you will see two plugins and the aforementioned bash script. Plugins need to be moved to the Applications → Adobe InDesign 2023 → Plug-ins folder as usual. The bash script can be moved somewhere else but not in this folder. You can start it any time:

  • by clicking on it or

  • by calling it from your CLI tool

The script can also be used for other non-interactive working modes when no physical user does anything actively in InDesign.

VFS support

censhare Clients for macOS

Starting from the major release 2023.1, we introduced a new virtual file system for macOS-compatible censhare Clients: VFS 3.0.

VFS 3.0, as opposed to our previously shipped VFS 2.0, no longer uses kernel extensions, which have been deprecated by Apple due to security implications. VFS 3.0 implements a kextless implementation of the FUSE T library for macOS that uses NFS v4 local server instead of a kernel extension. From 2023.1 onwards, macOS clients are shipped by default with VFS 3.0.

A short summary of the VFS compatibilities and differences in installation:

  • VFS 3.0 / FUSE-T support

    • Default in 2023.1 and onwards

    • Security settings: require access to Document&Folder and Network Volumes. Alternativ: FullDiskAccess.

    • No restart necessary

  • VFS 2.0 / KEXT support

    • Used with censhare 2021.1 to 2022.2.

    • Mac machines with Apple silicon must reduce security level from Full Security to Reduced Security for installation: For more information, see Apple support.

    • Security settings: require access to Document&Folder. Alternativ: FullDiskAccess.

    • Restart necessary

Customers are strongly advised to upgrade to the latest censhare releases to avoid incompatibilities and potential security risks.

Customers in need of VFS 3.0 support for previous releases may request an older censhare Client with the KEXTless VFS 3.0., but only for versions 2022.1 and higher. Please note that additional provisioning charges may apply. For further information and to request a downport, please raise a support ticket specifying the target version you need.

See also Virtual File System (VFS) for more information on differences between KEXT-based and KEXTless virtual file systems.

Installation on macOS

Monterey and Big Sur: censhare provides the Adobe plugin for ARM64 native and ARM64 Rosetta/X64 platforms. See the below tables for compatibility.

Rosetta 2 enables a Mac with ARM64 to use apps built for a Mac with an Intel (X64) processor.  To start an app in Rosetta, go to the Programs folder in the client computer, right-click the app icon, and select Information. In the General section of the dialog, select Open with Rosetta (more information). Also, see the installation guide.

Please note, that the official support of Monterey for censhare will be released with the next major censhare release, but we do not expect any critical issues. You can use Monterey but will do so at your own risk. If you encounter any issues, please create a support ticket.

censhare Clients for Windows

Supported Windows versions for censhare Client and censhare Render Client:

  • Windows 10 and newer (Windows 11 recommended)

The censhare Render Client is also supported on:

  • Windows Server 2016 and newer (Windows Server 2022 recommended)

The censhare Render Client can be installed in the equivalent server versions. The minimum version is Windows Server 2016.

However, you need to check the exact compatibility in the tables below.

Newer versions of censhare clients do not require a Microsoft Visual C++ Redistributable installation on the client computer. Newer versions include 2024.1.0, 2023.1.1, 2022.2.3, 2022.1.3, 2021.2.10, 2021.1.11, 2020.3.12. This includes later versions for each mentioned version here.

censhare clients for Windows are delivered with CBFS Connect 2022 for the following versions:

  • 2024.2.0

  • 2024.1.0

  • 2023.1.0 and higher

The following censhare clients for Windows are delivered with CBFS Connect 2017:

  • 2022.2.x and older

CBFS Connect 2022 and CBFS Connect 2017 can run on Windows 10 and 11 but not at the same time. For example, when you install a censhare client with CBFS Connect 2022, it removes an existing CBFS Connect 2017.

We recommend to use CBFS Connect 2022 with Windows 11 only. The use of CBFS Connect 2017 on Windows 11 can cause problems.

How to find your distributable

Adobe plugins are available on our download portal. The easiest way to find what you need is to use the All Plugin Versions filter.

The name of any downloadable archive contains a year that corresponds to the Adobe version you have. Select values in the filter with a suitable year and then download the proper archive from the list.

An example of how to find 2023 plugins for macOS with the Apple/ARM chip:

Some plugins have more than one version. We always recommend to take the highest one.

For compatible censhare versions, consult the tables below. 

Compatibility matrices for censhare Server

Version:

Adobe 2024

Component

Version

censhare-XMLCommand plugin

2.19.1 or higher

censhare Server

2024.1.0 or higher

2023.1.1 or higher

2022.2.3 or higher

2022.1.3 or higher

2021.2.10 or higher

2021.1.11 or higher

2020.3.12 or higher

For supported operation system versions of censhare Server, see censhare server, database and tools requirements.

Adobe 2023

Component

Version

censhare-XMLCommand plugin

2.18.1 or higher

censhare Server

2024.1.0 or higher

2023.1.1 or higher

2022.2.0 or higher

2022.1.1 or higher

2021.2.7 or higher

2021.1.5 or higher

2020.3.8 or higher

2020.2.11 or higher

2020.1.12 or higher

For supported operation system versions of censhare Server, see censhare server, database and tools requirements.

Adobe 2022

Component

Version

censhare-XMLCommand plugin

2.17.1 or higher

censhare Server

2024.1.0 or higher

2023.1.1 or higher

2022.2.1 or higher

2021.1.3 or higher

2021.2.1 or higher

2020.3.6 or higher

2020.2.8  or higher

2020.1.10  or higher

For supported operation system versions of censhare Server, see censhare server, database and tools requirements.

Adobe 2021 

Component

Version

censhare-XMLCommand plugin

2.17.1 or higher

censhare Server

2024.1.0 or higher

2023.1.1 or higher

2022.x.x

2021.2.5 or higher

2021.1.4 or higher

2020.3.2 or higher

2020.2.4 or higher

2020.1.8 or higher

For supported operation system versions of censhare Server, see censhare server, database and tools requirements.

censhare clients

censhare Server versions supported

All censhare client versions for the actual censhare Server versions are supported:

censhare Server version

censhare VFS version (Mac)

2024.2

VFS 3.0

2024.1

VFS 3.0

2023.1

VFS 3.0

2022.2

VFS 2.0

2022.1

VFS 2.0

2021.2

VFS 2.0

2021.1

VFS 2.0

For information on VFS, see VFS support above.

Support on Mac

censhare clients for MacOS run on the actual versions of the OS:

  • 15 Sequoia

  • 14 Sonoma

  • 13 Ventura

  • 12 Monterey

  • 11 Big Sur

Both hardware platforms are supported: ARM64 Rosetta and X64.

Support on Windows

censhare clients for Windows run on the actual versions of the OS:

  • Windows 10

  • Windows 11

Windows 11 and Adobe InDesign

The official Adobe documentation does not recommend installing Adobe versions below 2022 on Windows 11.

For more information, see Adobe support page for Windows 11.

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