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Known issues

Overview of known conceptual and functional limitations of censhare 2021.x.x. The list is not intended and does not serve as a binding and complete bug and missing features list.
Please approach censhare product management if you have questions and doubts about the restrictions and possible shortcomings of this release.

censhare 2021.1

Editor for InCopy documents

All known issues

Please refer to this page.

-

Google Vision API

Google Object Detection

Google Object Detection does not work automatically if assets are uploaded with the File Upload Wizard.

Workaround: Upload files directly, without using the File Upload Wizard.

5379717
3D models
3D models preview

censhare 2021.1 does not support preview for 3D models any more. Please upgrade to censhare 2022.2 if you want to continue using 3D models.


Miscellaneous

Inline Editing

Inline Editing occasionally does not persist values after clicking SAVE.

4241316
Asset check-in

Assets cannot be checked in or changes cannot be canceled when the Asset key references properties of Product properties have been edited inline.

5510670

Display personal data

Some personal data cannot be displayed correctly on the Preview widget: 

  • Person resource properties
  • Contact information widget
5489714

Markers on Communication tab

Markers added on the Communication tab are not shown properly when posted in Message/Task.

5490895

Copy properties wizard

Occasionally erroneous active state of Done button in the Copy properties from the dialog.

5511331


censhare 2021.2.x

3D models
3D models preview

The following formats have been recently deprecated by their third-party providers:

  • .AWD
  • .BABYLON

The assets are still kept in censhare, but no preview is possible for the 3D models

censhare 2021.2.1


This patch release is only to be used as a preliminary release on development or test environments to make yourself familiar with the new censhare WP architecture and features that rely on this architecture. For production environments, another patch release will be published that addresses the known limitations of the 2021.2.1 patch release!

CI HUB integration

Potential security risk

The current configuration of the connection between censhare Server and CI HUB server gives potential root access to censhare Server with API requests that use the client ID secret from CI HUB server.
Suggested workaround for this release: Set up a dedicated cihub client in Keycloak.

5764215,
C5-40258

Assignments are removed

In some cases, assignments between folders (groups) and layouts are removed.


Google AI integration not fully compatible with CI HUB integration

In some cases, the Google AI integration causes files to be removed from shared folders in the CI HUB panel.

5768862,
C5-40334

PPT preview missing

Updating a Powerpoint presentation via CI HUB does not generate a preview on the asset page.

5761706,
C5-40274

Folders throw error message

Folders that are added via CI HUB in Adobe Applications throw an error message.
Workaround: Refreshing the folder in the CI HUB panel resolves the issue.
Note: This issue and workaround were tested in Adobe InDesign. Our experience suggests that other Adobe applications are also affected.

5766958,
C5-40323

File size limit can trigger errors

Currently, nginx configurations with a maximum file size of 10GB have been tested and are recommended for use of the CI HUB integration. Larger files (for example videos) will not be uploaded to censhare. Higher maximum file size settings have not been tested and verified.


Session handling of censhare Web

Inactive sessions are not immediately visible to users

When the session expires, the web browser terminates the web socket, but the frontend that was loaded in the censhare Web browser window seems to work normally from the user's perspective. Users can still edit metadata and master files (for example in the content editor). When a user tries to save their changes, the terminated session throws an error and changes are lost.

5681256,
C5-40271

Change UI language in censhare Web

UI not properly localized

When users change the language of censhare Web in their preferences, the user interface displays only partially the selected language.
Workaround: After selecting/changing the language in the user preferences, log out and log in again.

C5-40223

Custom branding

Custom brandings are ignored

Existing custom brandings do not display. Instead, the default branding is shown.

5712712,
C5-39940

Custom branding not yet supported

Custom brandings (single or multiple) are not yet supported with the censhare WP platform.

Favicon is broken

The custom favicon does not display in the browser.

5776879,
C5-40453

Keycloak user mapping

New users are assigned to admin role

When a new user is created via Keycloak, censhare creates this user in the censhare DB with default role and domain. If not otherwise configured, the default role is admin and default domain root.

C5-39984

Updated user settings from Keycloak are not updated in censhare

When the user settings are changed in Keycloak (for example: change user name), these changes are not written into the user setting in the censhare DB.

General frontend issues


The webpack distribution of censhare has minor frontend issues and glitches that may affect the functionality of censhare Web widgets and editors.



censhare 2021.2.2

This patch addresses quality issues and findings that we encountered in the previous versions of censhare WP. We strongly recommend to thoroughly test this release with a focus on the below-mentioned limitations on your test and development environments before moving your production platform to this release version. We are working on resolving these limitations and will continue to provide further patch releases for production environments using 2021.2.

Override of standard code in censhare Web

Standard code in censhare webpack cannot be overwritten

Custom typescript components are not overwritten on existing code in the resulting bundle and the frontend code cannot be customized.

C5-40640

Authorization mapper

Resource replace variant doesn't work. Customizations are lost on server restart.

When the authorization mapper is customized with a resource replace variant, the customization is lost on server restart. Customizing needs to be done in the default authorization mapper.

C5-40661

Manual keycloak attribute not fully supported

Keycloak attributes that are added additionally cannot be used with the authorization mapper. The only supported keycloak attribute is "locale". Manual configuration in the censhare Admin Client is required to fully set up specific user attributes at this point.

C5-40663

CI HUB integration

The censhare CI HUB integration is not yet ready for production. We will be addressing defects and impediments in one of the following releases.

Potential security risk

The current configuration of the connection between censhare Server and CI HUB server gives potential root access to censhare Server with API requests that use the client ID secret from CI HUB server.
Suggested workaround for this release: Set up a dedicated cihub client in Keycloak.

5764215
C5-40258

Assignments are removed

In some cases, assignments between folders (groups) and layouts are removed.


Google AI integration not fully compatible with CI HUB integration

In some cases, the Google AI integration causes files to be removed from shared folders in the CI HUB panel.

5768862,
C5-40334

PPT preview missing

Updating a PowerPoint presentation via CI HUB does not generate a preview on the asset page.

5761706
C5-40274

Folders throw error message

Folders that are added via CI HUB in Adobe Applications throw and error message.
Workaround: Refreshing the folder in the CI HUB panel resolves the issue.
Note: This issue and workaround were tested in Adobe InDesign. Our experience suggests that other Adobe applications are also affected.

5766958
C5-40323

File size limit can trigger errors

Currently, nginx configurations with a maximum file size of 10GB have been tested and are recommended for use of the CI HUB integration. Larger files (for example videos) will not be uploaded to censhare. Higher maximum file size settings have not been tested and verified.


Session handling of censhare Web

Inactive sessions are not immediately visible to users

When the session expires, the web browser terminates the web socket, but the frontend that was loaded in the censhare Web browser window seems to work normally from the user's perspective. Users can still edit metadata and master files (for example in the Content Editor). When users try to save their changes, the terminated session throws an error and changes are lost.

5681256
C5-40271

Custom branding

Multibranding not yet supported

Multibranding is not yet supported with the censhare WP platform.


General frontend issues


The webpack distribution of censhare has minor frontend issues and glitches that may affect the functionality of censhare Web widgets and editors.



censhare 2021.2.3


(1) This patch addresses quality issues and findings that we encountered in the previous versions of censhare WP. We strongly recommend to thoroughly test this release with a focus on the below-mentioned limitations on your test and development environments before moving your production platform to this release version. We are working on resolving these limitations and will continue to provide further patch releases for production environments using 2021.2.

(2) In the course of finalizing this release we were able to close issues regarding session handling and custom multi-branding. These are enabled in the latest version of the Cloud Gateway, which is part of the 2021.2.3 release bundle. With these changes, session handling is ready for production. See also our documentation for more details.


Problems with customized frontend code for censhare Web

Deployment of overwritten standard frontend code and adding of own customizing not possible in some cases via WP

During the deployment of webpack and the release of the package, some components are not overwritten/added as expected. For these cases, changes in censhare Web will not be applied.

C5-40640

Custom branding

Multi-Theming of Keycloak not yet supported

Although we support handling multiple different brandings in censhare Web, the entry point for a user session (Keycloak login page) does not yet support any logic to display different themes depending on the URL parameter you use to approach the system. The censhare-themed standard login page or one customized version of it can be displayed.


CI HUB integration

Potential security risk

The current configuration of the connection between censhare Server and CI HUB server gives potential root access to censhare Server with API requests that use the client ID secret from CI HUB server.
Suggested workaround for this release: Set up a dedicated cihub client in Keycloak.

5764215
C5-40258

Assignments are removed

In some cases, assignments between folders (groups) and layouts are removed.


Google AI integration not fully compatible with CI HUB integration

In some cases, the Google AI integration causes files to being removed from shared folders in the CI HUB panel.

5768862,
C5-40334

PPT preview missing

Updating a PowerPoint presentation via CI HUB does not generate a preview on the asset page.

5761706
C5-40274

Folders throw error message

Folders that are added via CI HUB in Adobe applications throw an error message.
Workaround: Refreshing the folder in the CI HUB panel resolves the issue.
Note: This issue and workaround were tested in Adobe InDesign. Our experience suggests that other Adobe applications are also affected.

5766958
C5-40323

File size limit can trigger errors

Currently, nginx configurations with a maximum file size of 10GB have been tested and are recommended for use of the CI HUB integration. Larger files (for example videos) will not be uploaded to censhare. Higher maximum file size settings have not been tested or verified.


General frontend issues


The webpack distribution of censhare has minor frontend issues and glitches that may affect the functionality of censhare Web widgets and editors.



censhare 2021.2.4


(1) This patch addresses quality issues and findings that we encountered in the previous versions of censhare WP. We always strongly recommend to thoroughly test any new release first on your test and development environments before moving to a production environment. We are continuously working on improving our product and will continuously release additional patch releases with potential additional enhancements and fixes.

(2) Please find the latest documentation and information regarding this release here. If you would like to share your feedback on the documentation or find any inconsistencies, please create a support ticket.


Changed behavior in building and deploying customized frontend code for censhare Web

Building of extended or overwritten standard frontend code

If the project has its own customizations in form of additional frontend code (placed in the censhare-Custom folder), this has changed since 2021.1. Until properly built and deployed, the customizations will not work.

Frontend customization

Deployment of extended or overwritten standard frontend code

After successfully building your frontend extensions, the deployment process has changed. The location of where to place the newly built packages has changed since 2021.1.

Build and release webpacked frontend

Configuration of Cloud Gateway & Static Resource Server after installation

Cloud Gateway & Static Resource Server

censhare 2021.2 introduces both the Core Cloud Gateway (CCG) and the Static Resource Server (SRS). After an upgrade, it's vital to configure both the CCG and SRS according to your specific setup.

Configure Cloud Gateway  and Static Resource Server

User migration from censhare Admin to Keycloak Identity Provider

Migration of existing users

If you upgrade an existing censhare environment, you need to migrate all of your users into the Keycloak Identity Provider. This is a mandatory step for all censhare clients. Additional steps might be necessary if you have an identity provider integration or interface.

Migrate users to Keycloak

Authentication Mapper (XSLT / Keycloak)

All user authorization definitions are kept in the censhare Admin client. To set up a new user workflow, it is important to be able to define the default user configuration. The censhare Authorization Mapper helps implementors to ensure that users get the correct role and domain definitions.

Authorization Mapper

Migration of custom & multi-brandings

Migration of existing branding

If you upgrade an existing censhare environment, you need to migrate all existing client brandings. This is a mandatory step for all censhare client who wishes to use branding or multi-branding feature.

How to manage brandings in censhare WP

Multi-theming of Keycloak not yet supported

Although we support handling multiple different brandings in censhare Web, the entry point for a user session (Keycloak login page) does not yet support any logic to display different themes depending on the URL parameter you use to approach the system.
The censhare-themed standard login page or one customized version of it can be displayed.

We will provide a solution in upcoming releases. 

CI HUB integration

Potential security risk

The current configuration of the connection between censhare Server and CI HUB server gives potential root access to censhare Server with API requests that use the client ID secret from CI HUB server.
Suggested workaround for this release: Set up a dedicated cihub client in Keycloak.

5764215
C5-40258

Assignments are removed

In some cases, assignments between folders (groups) and layouts are removed.


Google AI integration not fully compatible with CI HUB integration

In some cases, the Google AI integration causes files to be removed from shared folders in the CI HUB panel.

5768862,
C5-40334

PPT preview missing

Updating a PowerPoint presentation via CI HUB does not generate a preview on the asset page.

5761706
C5-40274

Folders throw error message

Folders that are added via CI HUB in Adobe applications throw an error message.
Workaround: Refreshing the folder in the CI HUB panel resolves the issue.
Note: This issue and workaround were tested in Adobe InDesign. Our experience suggests that other Adobe applications are also affected.

5766958
C5-40323

File size limit can trigger errors

Currently, nginx configurations with a maximum file size of 10GB have been tested and are recommended for use of the CI HUB integration. Larger files (for example videos) will not be uploaded to censhare. Higher maximum file size settings have not been tested or verified.


censhare 2021.2.5


(1) This patch addresses quality issues and findings that we encountered in the previous versions of censhare WP. We always strongly recommend to thoroughly test any new release first on your test and development environments before moving to a production environment. We are continuously working on improving our product and will continuously release additional patch releases with potential additional enhancements and fixes.

(2) Please find the latest documentation and information regarding this release here. If you would like to share your feedback on the documentation or find any inconsistencies, please create a support ticket.

General behavior changes

Planning EditorThe Flatplan editor does now show the "Annotation" values in the asset list.5926176
Elements tabDrag & drop is not possible to use
Asset Deletion 3An asset deletion, which runs int a timeout, does not save its last database position (rowId) into the AD3 control asset. As a consequence, the next run of AD3 starts at the beginning of the database again, possibly never deleting asset versions with a higher rowId.5986826
InCopyHyperlink - Remove hyperlink is not possible
Video Editor

Can not clip video with full time in the end.

Translation issues

5982637
Sorting productsWhen applying filters in the Web and then sorting the results, the web-client ignore the original filter that has been applied. Please refer attached screenshot.5444302



censhare 2021.2.6


(1) This patch addresses quality issues and findings that we encountered in the previous versions of censhare WP. We always strongly recommend to thoroughly test any new release first on your test and development environments before moving to a production environment. We are continuously working on improving our product and will continuously release additional patch releases with potential additional enhancements and fixes.

(2) Please find the latest documentation and information regarding this release here. If you would like to share your feedback on the documentation or find any inconsistencies, please create a support ticket.

General behavior changes

LDAP Login messages misleading

Logging in with invalid credentials leads to a not catched exception for the censhare Client and the user does not know, how to proceed.

5953057

Libraries and DLL

Necessary to updates libraries and DLLs to the new version.

6077827 

5968807

Relation widget

Not possible to delete a relation in a relation widget

5488320

Layout-Geometry

After the geometry update, the placed product-output-assets (placed with metadata) is not placed in the layout anymore.

6074245


censhare 2021.2.7


(1) This patch addresses quality issues and findings that we encountered in the previous versions of censhare WP. We always strongly recommend to thoroughly test any new release first on your test and development environments before moving to a production environment. We are continuously working on improving our product and will continuously release additional patch releases with potential additional enhancements and fixes.

(2) Please find the latest documentation and information regarding this release here. If you would like to share your feedback on the documentation or find any inconsistencies, please create a support ticket.

InCopy editor

Invisible characters and Cursor jumpsIf invisible characters are enabled, and a one letter word is typed out and then the space bar is pressed. The cursor will always jump back to another location in the sentence.5835893
Check-inAsset doesn't get checked-in after Cancel, when invisible characters are enabled
Copy and PastePaste text with formatting marks works incorrect if past inside paragraph
Focus s being lostFocus on active text is being lost while typing6100371
General
Table view errorWhen in table view on web client, moving a column and then sorting by that column causes the column content below to return to default position but the column header stays where it is.5699522
Export PDFPrefixes are not exported5793383
Create Additional ImageAdditional images with clipping do not work5895939
Fetaure inheritance

Remove all functionality doesn't work in "Inheritance rule of" widget for Feature inheritance rule asset.

 
Feature display

Feature display (product) feature sets wrong icon to the features

 
LayoutEditor

WebClient LayoutEditor ReadOnly permission does not work as expected

5321107
Widgets
Preview widgetThe relation 'user.main-picture.' is not created after dnd image from desktop to Preview widget in user asset 
Product properties widget

Below use case is not valid as the feature referenced should not be used in that way. Created a new scenario for the feature ref problem

Asset reference feature works incorrect on Product properties widget


censhare 2021.2.8


(1) This patch addresses quality issues and findings that we encountered in the previous versions of censhare WP. We always strongly recommend to thoroughly test any new release first on your test and development environments before moving to a production environment. We are continuously working on improving our product and will continuously release additional patch releases with potential additional enhancements and fixes.

(2) Please find the latest documentation and information regarding this release here. If you would like to share your feedback on the documentation or find any inconsistencies, please create a support ticket.

DAM starter KIT

Clipping editorClipping editor is showing. Error on the page: trait transformation is missing in the declaration of the metadata application
InCopy editor
Check-in

If you continue typing in this saving phase, then all new text is lost, once the saving process has finished.

Check-in method is not triggered if cutting text from story

5959619
Note

Notes are moved at the end of paragraphs when applying Character styles for text

Adding multiple notes issue on Safari

 
Tracking changes

Paragraph appears after rejecting changes

 

General

Prioritized Filter

Prioritized relation dialogue misleading using child asset

6057005
PDF

No warning message when PDF fails 

6089178
Child asset relation

When relation to be prioritized to default in the java client. This only works when creating the relation by drag and drop. If you create a new child asset, the first option is Unknown value (user.). It would be expected that only Project would be shown. How can the unknown value be removed from this selection?• Expected result
Unknown Value (User) should not comeup only project should comeup as we have set asset relation between order & project.

5977889
Report widget

After login to web-client,  we get a error

 ERROR TypeError: Cannot read property 'name' of undefined

5307459
Versions dropdown

Versions dropdown doesn’t work on Compare version tab

 
Scroll

Horizontal and vertical scroll doesn’t work on Windows

6148639

All 2021 minor versions

Flatplan known issue

When working with flatplans for print & publication planning, you may encounter the following problem. When you add a multipage PDF in the flatplan editor, the size of the pages will be shown bigger as they are and as exceeding the size of the issue pages.

Both censhare Web flatplans and censhare Client flatplans are affected. In censhare Client, you will also see the error Parts are outside of the printable area in the Warnings tab. Possible consequences are:

  • Issue asset export. If you use the Standard export option to export the issue asset, the sizes of all page should be correct and as specified on the issue asset. Other export options may not work as expected.
  • Workflows that rely on the page sizes may inherit the wrong calculation. This is currently being investigated.

We are actively working on solving this issue. 

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If this problem persists, please contact our support.