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Work with workflows

Learn about the different ways to manage your work with workflows.

Introduction

Workflows allow you to automate a series of determined steps that are performed on assets.

For example, for a publishing process: 

  1. The author applies the workflow to an Article asset.
  2. The editor then is assigned for review. When finished, they indicate that their step is complete.
  3. The project manager is asked for approval. When finished, they publish the article and indicate that their step is completed.

If an asset has been assigned to you with a workflow and workflow step, you are expected to complete this step. When you have completed a workflow step, the asset is automatically unassigned from you and assigned to the next user or group (although this might be you as well).

Typically:

  • Users apply workflows to assets as well as participate in workflows.
  • There are preconfigured workflows that you can apply out of the box.
  • Workflows specific to your business processes can be set up and assigned to default users or groups automatically. This is done by your censhare administrator. In this case, you only need to move the asset to the next workflow step.


Remember: Assets can be assigned to you without a workflow.

Start

Workflow editing is embedded in your current asset editing context. Start to edit workflows depending on your current context:

  • when you create a single asset 

  • when you edit a single asset - Status widget on any asset page
  • in the Media, Content, Product, Projects areas under My pages

  • when you create or edit multiple assets in the Edit wizards:
    Note, that only assets with the same workflow options can be edited here.


Assign workflow

When creating a single asset

  1. For new assets, follow the steps in Create empty assets or Create assets from templates

  2. In the respective Create dialog, select the Workflow tab. The Edit workflow dialog displays.

  3. Select a Workflow and Workflow Step (required).

  4. Assign a user (optional).

  5. Set further options, enter a comment or deadline. See workflow options.

  6. In the Edit workflow dialog, click Save

Note: You can also set Workflows later after the asset is created. 

When editing a single asset

On the Overview tab of any asset page, you find the Status widget. It displays information on the workflow of the current asset as well as on the completeness and quality of the asset files.

If no workflow or user has been assigned yet, the widget is empty and shows the "No workflow defined" caption and a "+ " icon.

  1. Click the "+ " icon to assign a workflow. The Edit workflow dialog displays.
  2. Select a Workflow and Workflow Step (required).

  3. Assign a user (optional).

  4. Set further options, enter a comment or deadline. See workflow options.

  5. In the Edit workflow dialog, click Save
  6. On the Status widget click the Synchronize icon to display the updated workflow information.

On a Kanban board

Use this method for product assets, media assets or content assets, as well as for campaigns and projects.

  1. From the My Pages area in the side navigation, select the relevant work area Media, Content, Product or Projects.
  2. Select the Status tab. The  Workflow view shows a Kanban board with the status of your assets, organized by workflow steps.
  3. To assign a workflow, click

     on an asset or on the page to open the Page actions menu and select Assign to.

  4. Select a Workflow and Workflow Step (required).

  5. Assign a user (optional).

  6. Set further options, enter a comment or deadline. See workflow options.

  7. In the Edit workflow dialog, click Save.

For more information, see Kanban board - manage publication cycles.

Change workflow step and target

On an asset page

On an open asset page, do the following:

  1. Click
     to open the Page actions menu and select Assign to. The Edit workflow dialog displays.
  2. Select the relevant workflow step. The asset is assigned to the default user of that step.
  3. If you want to change the default assignment of the user, select a user from the list.
  4. Click Save

On a Kanban board

Use this method for product assets, media assets or content assets, as well as for campaigns and projects.

  1. From the My Pages area in the side navigation, select the relevant work area Media, Content, Product or Projects.
  2. Select the Status tab. The Workflow view shows a Kanban board with the status of your assets, organized by workflow steps.
  3. To change the workflow step, drag and drop one or more assets from one column to the desired column on the board. 

The assets get the workflow step of the new column. The workflow target assigned to the new step is updated accordingly.

Note : A Kanban board can be read-only. Drag and drop is then not possible.

For more information, see Kanban board - manage publication cycles.


Workflow options

The Edit workflow dialog displays in various contexts when you edit assets. To open it from the Page actions menu of an asset page, select Assign to. You can set the following workflow options:

Field

Description

Note

Workflow

This field sets the actual workflow for the asset. You have these options:

  • A workflow can already be selected automatically. Then just select a workflow step.
  • Select a workflow from the drop-down list. Only after this step, the field Step is shown.

Available workflows may vary according to the asset type. The "Approval" workflow is available by default in censhare and assigned automatically if you create an "Approval task" asset. Workflows are defined by your censhare administrator.

Step

This field is shown after you have selected a workflow or a workflows is set automatically. Each workflow consists of several steps. Select the step that reflects the current state of the task or asset you are working on. 

Workflow steps are mapped to workflow states. These are set automatically and do not have an input field. After saving your changes, the state is shown as well in the widget.

Assigned to

Select the user or user group who is in charge of the task, asset or the current workflow step. 

Tip: To assign an asset to yourself, just click on the

 icon.

You can assign an asset to a user, set a deadline and enter an annotation without selecting a workflow. If a default user or group is configured for workflow step, it is assigned automatically unless you select a different user or group. 

Deadline

Enter a deadline for the workflow or the current step. This is shown in the "My tasks" page of the assigned user. If no user has been assigned, the deadline has no effect.

Annotation

Optionally add additional information about the task or the work to be done in the current workflow step.

Child completion

ON: Displays the completion state of all child assets in the Status widget.

OFF: Does not display child asset completion.

Result

You have selected a workflow and workflow step, a user and a deadline for an asset.

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