Skip to main content

Product Information
Service & Support
Partner documentation
About Censhare

Main

Feature Request Process at Censhare

Feature request process overview
Tips for using the feature request board

Online Solutions documentation

Content Picker

Content Picker installation
Integration
Before installing Content Picker

Online Solutions overview

Headless CMS

HCMS Release Notes

HCMS Core concepts

1 - Entities and schemas
2 - How Censhare and HCMS work together
3 - Domains and output channels in Censhare and HCMS
4 - HCMS satellites and satellite groups (clusters)

Getting started HCMS

HCMS Command Line Interface Tool

HCMS CLI global options
HCMS CLI for managing authorization providers
HCMS CLI managing Censhare domains
HCMS CLI managing configurations
HCMS CLI for managing output channels
HCMS CLI for managing satellite groups
HCMS CLI for managing shared filesystems

Installation options

HCMS server module

Docker based HCMS installation

Overview and requirements for HCMS Docker-based installation
Main steps of HCMS Docker installation
Additional HCMS Docker container variables
Customize HCMS configuration upon installation
HCMS container logging

HCMS AWS ECS Installation
Manual HCMS Linux Installation
Local-only setup

HCMS First Steps
HCMS REST Endpoints
Headless CMS Configuration
Overview of HCMS configuration assets

All about HCMS schemas

Base schemas
HCMS Schema - Core
HCMS Schema - Custom Keys and Views
HCMS Schema - Predefined Queries
HCMS Schema - Asset Relations
HCMS Schema - Storage Items
HCMS Schema - Asset Template
HCMS Schema - Time Features
HCMS Schema - Workflows
HCMS Webhooks
Schema development best practices
HCMS Query Language
HCMS Schema - Asset Reference Features
HCMS Censhare Server Meta Data
HCMS Schema - Asset Feature Basics
HCMS Schema - Transformations

Authorization

HCMS Authorization JWT and OAuth integration
HCMS Authorization
HCMS support for external session

How-to guides and more

HCMS Request Logging
HCMS Change Notifications
HCMS GraphQL Support
HCMS Using S3 buckets as a file storage
HCMS How to configure output channels
HCMS CDB Optimization

Configuration assets reference

HCMS DataStore Configuration
HCMS Proxy Configuration
HCMS Statistics configuration

HCMS Client Starter Kit

Introduction HCMS CSK

HCMS CSK infrastructure overview

HCMS CSK feature overview

Application features

Authentication, authorization and security
Modules

Deployment and infrastructure-related features

Reverse proxy in HCMS CSK

Local installation HCMS CSK

1 - Prerequisites

2 - Censhare server

Register HCMS instance
Server preparation

3 - Get the HCMS and HCMS CSK docker images
4 - Prepare Docker host
5 - Run docker compose
6 - Open in a new browser instance
7 - Create an administrator account
Troubleshooting local installation
Detailed explanation of the Docker Compose setup

HCMS Client application configuration

OpenID Connect configuration in the HCMS Client
Modules configuration
Path prefix
Portal configuration storage for dynamic and design elements
Session configuration
System (infrastructure) configuration

Backend development

Backend (middleware) development
Portal Configuration
REST API overview
HCMS schemas
Portal configuration with multiple domains

Frontend development

Frontend development setup
Module development

Deployment

Docker image build

AWS installation

1 - Prerequisites for installing in AWS
2 - CloudFormation templates for instfrastructure-as-code
3 - Create AWS storage resources
4 - Create ALB load balancer
5 - Censhare Server side preparations
6 - Build and push images
7- Running containers in ECS
8 - Create task definitions
9 - Create services
Troubleshooting AWS installation

How to upgrade HCMS CSK
User tracking

OpenID Connect integration

OpenID Connect integration configuration

OpenID Connect provider configuration
OpenID HCMS Client configuration

Notes on most widely used providers
User management with OpenID Connect

Online Channel

Getting started OC

Satellite
InstallationSatellite
Dynamic Image Cache Configuration
Managing access restrictions
SiteConfiguration
Online Standard Portal SetUp
OC Modules
Using S3 buckets as a file storage
How to configure output channels

Configuration

PasswortValidation

Satellite configuration

Configure satellite to use SSL
Configuring the OC satellite
Updating bundles or configurations

Sending mails
Webserver Configuration

Development OC

FreeMarker Model OC

Online Channel Configuration
CDB Optimization
Command Configuration
Configure the wrapper
DataStore Configuration
Embedding Assets in a Teaserlist
Feed Cache Configuration
FilteredDataStore Configuration
Image Service Configuration
Limiter Configuration
Localization
Remote Session Manager Configuration
Session Manager Configuration
Using poll-box in article text
Statistics Configuration
Proxy Configuration

Online Channel Release Notes

Monitoring OC

Access Log Configuration
Access Logging Configuration

Censhare Documentation

What's new in Censhare

Release information

System requirements

Censhare Web browser requirements
Censhare server, database and tools requirements
Compatibility matrices
Censhare clients requirements

Third-party libraries
Known issues
Deprecations and changes

User Guide

Get started

Key concepts
Tools
Log in - log out
Change your password
Change password (Censhare Client)
Common actions
Edit user profile
Edit user preferences
Keyboard shortcuts
Rich text editing for properties

Get to know your workspace

The standard workspace

The simple DAM workspace

The dashboard
Access common actions - top navigation
Access assets quickly - side navigation
Manage tabs
Manage widgets
Pin assets to pinboard

Manage assets

Work with assets

Upload files & create assets

Create empty assets
Create assets from templates
Upload files
Upload & edit wizard
Check for file duplicates
Check files for malware and viruses
Import and export assets (Censhare Client)
Upload multiple and large files

Search & filter assets

Quick search
Detailed search

Expert search

Operators
AND and OR operators
NOT and RELATION operators
Expert search recipe

Find assets with the Asset Chooser
Search assets by keywords
Sort search results
Asset Explorer
Export search results
Filter search results
Store, share & manage searches
Media categories (structured search for image assets)
Contextual Search

Search & filter assets (Censhare Client)

Asset Query window (Censhare Client)
Quick search (Censhare Client)
Preview lists in Asset Query window (Censhare Client)
Search tips (Censhare Client)

Edit & relate assets

Manage asset properties

Work with asset details
Properties widget
Edit individual assets
Bulk-edit with the wizard
Bulk-edit with the Properties Editor
Copy asset properties

Manage asset relations

Add relations with the Asset Picker
Manage relations in the table widget
Add relations by drag & drop

View & organize assets

View assets
Asset lists
View asset relations
Working with asset lists
Assign previews to assets
Compare previews
Tag assets with keywords
Build an asset taxonomy
PDF previews (Censhare Client)
Use Preview widget with PDFs (Censhare Web)
Use multi-page layout with PDFs (Censhare Client)

Share assets & collaborate

Download asset files
Share asset files via download links or web pages
Ad-hoc exports with Export groups

Communicate on assets

In Censhare Web

Messages and tasks
Working with markers in Censhare Web
Compare content with markers
Notifications about communication updates

In Java Client

Messages and tasks (Censhare Client)
Working with markers in Java Client

Store & delete assets

Restore asset versions
Delete assets

Manage workflows & completeness

The My work page
Work with workflows
Completeness checks
Quality gates
Workflow concept

Manage media

The Media Page

Manage image assets

Edit images
Google Cloud Vision image analysis
Google Cloud Vision (Censhare Client)

Manage video assets

Google Cloud Video AI
Simple video editing in Censhare Web

Manage 3D assets

Interactive previews of 3D models
Create screenshot of 3D model assets

Extract files: Create assets from bundle files
Analyze media with Google Cloud AI
Publish social media posts

Manage product information

Manage your products

Import product classifications

Import product classification localizations

Import product data (Censhare Web)
Import product data (Censhare Client)
Product assets
Manage product text blocks & feature stories
Edit product features
Create & publish product specification tables
Export product data (Censhare Web)
Export product data (Censhare Client)

Manage content

The Content Page

The Content Editor

Work with the Content Editor
Create and open articles
Display article content
Structure your content
Edit your content
Alternative text for content-in-content placements (Censhare Client)
Preview for content-in-content placements (Censhare Client)

Kanban board - manage publication cycles
Kanban board - manage property values of asset sets
Manage release process
Google Cloud Natural Language Analysis (Censhare Client)

The Xeditor

Create and open Xeditor texts
Edit and save Xeditor texts

Google Cloud Natural Language Analysis

Manage translations

Prepare Text assets for translation
Translate with memory
Manage translation memory
Translate without memory
Exchange translations with XLIFF (Censhare Client)
Create translation reports
Translate asset properties

Manage print & publications

Work with Adobe InDesign documents

Create and view layouts
Edit layouts
Edit images & text in layouts
Edit asset structures
Adjust layouts
Create PDF
Manage layout elements
Work with layout snippets
Resolve content & geometry updates in layouts (Censhare Web)
Resolve content & geometry updates in layouts (Censhare Client)
Control geometry updates with content locks in layout geometry variants
Supported frames & content in InDesign
Edit content of XML placements (Censhare Client)
Frame fitting options for InDesign placements (Censhare Client)

Work with Adobe InCopy documents

Create and open ICML Text assets
Display ICML texts
Edit ICML texts
Edit multiple ICML text sections
Edit ICML texts in the Editor for InDesign Documents
Review ICML texts
Preview ICML texts
Prepare Adobe InCopy files for Translation with Memory
Add footnotes in ICML texts (Censhare Client)
InCopy Editor known issues

Plan publications with flatplans

Key tasks in the flatplan
Sheets and binding options
Insert special content
Work with print previews (Censhare Web)

Plan publications with flatplans (Censhare Client)

Work with flatplans (Censhare Client)
Select elements in flatplans (Censhare Client)
Define regions for local editions (Censhare Client)
Check for conflicts in flatplans (Censhare Client)
Work with print previews (Censhare Client)
Select and save page preferences for print setup (Censhare Client)

Reduce PDF size
Reduce PDF size (Censhare Client)
Managing asset templates with production flags

Manage projects

The Projects Page
Work with tasks
Approvals
Project Editor
Time zone support for project management

Manage teams & organizations

Manage your organizations
Plan team workload

Use CI HUB integration

Install & register

The CI HUB panel

Open, download & place assets
Update & create assets

Marmind integration for campaign management

Understanding the Marmind integration
Access to assets in the Marmind integration
Working with assets in Marmind UI
Marmind object tree in Censhare

Create feature requests

Administrator Guide

Get started

Components and architecture
Key concepts

Administrator tasks and tools

censhare Admin Client
Configure server actions - generic parameters
Configure the system asset - Censhare Web
Server actions in Censhare Web
Best practices for administrators

Administrator role and access

Switch to Admin mode - Admin Client
Switch to Developer mode - Censhare Web
Switch to Admin mode - Censhare Client

Installation

RPM installation packages
RPM installation tutorial

Install additional services

Install Mail service
Install Image Service tools for Censhare Server or Service Client
Install color profiles, job options and fonts

Install Oracle or PostgreSQL databases

Censhare clients

Install Java-based Censhare clients
Install and configure Censhare Service Client

Load balancing with HAProxy

Setup

Initial configuration for CGW, SRS, and additional services

Censhare Server

Initial Censhare Server and database configuration

System properties

Configure units in numeric asset features
Configure application server names
Providing fonts for XSL-FO-transformations

Localization

Enable UI languages
Assign languages to applications

Services

HTTP server service
FTP service
Mail service app registration for OAuth 2.0
Messaging service
Mail service

Master data

Export and import Master data

Modules

Change history of modules
Server actions
Preferences

File system

File management
File system replication
Configure Censhare file system replication
Clean temporary file systems
Storage item locations
Hash codes for storage items
Configure Production asset file systems Ro to test server
Configure file system & Render Client in multihomed environments
MIME types

Amazon S3

Amazon S3 - Basics
Amazon S3 - Configuration
Amazon S3 - Monitoring
Amazon S3 vs local file system
Whitepaper - Deploy Censhare in AWS Cloud

Embedded Censhare database (cdb)

Rebuild cdb
cdb performance optimization

Remote server setup

Cluster multiple Censhare servers
Remote server distance
File system setup in clustered environments
Render Client setup in clustered environments

Update server configuration & synchronize remote servers

Database setup

Cheatsheet - Oracle and PostgresSQL
Export & import PostgreSQL database
Export Oracle database
Import Oracle database
Oracle compression licensing
Oracle Extended Data Types
Enhance security in Oracle database environments
Migration Oracle → PostgreSQL
Migration PostgreSQL → Oracle
Number of database connections - Configuration & troubleshooting
Oracle database installation
Extended data types for Oracle 18

censhare clients

Client-Server communication
Client versions
Change memory allocation

Censhare Admin Client

Cached tables
Production flags

Censhare Client

Local client preferences
Configure asset flag calculation

Censhare Render Client

Render Client - Ports to open and installation
RMI hostname for Render Client and Service Client for multihomed server
Login for Render Client and Service Client

Censhare Service Client

Login to Service Client

Virtual File System (VFS)

VFS versions and OS compatibility
VFS Configuration
VFS Troubleshooting
VFS Logging
File system switches without content updates

Configure HTTP proxy for Censhare Client and Censhare Admin Client

Censhare Web

System asset configuration
Censhare Web monitoring and configuration

Network

The hosts.xml file
Ports in Censhare environments
Port redirects with system tools
Connect to Censhare via SOCKS proxy server
RMI hostname and port mapping
Default Trust Manager for secure RMI communication

Updates & Upgrades

Technical FAQ Censhare components and Keycloak
Project FAQ Censhare and Keycloak
Updating Censhare
Migrate users to Keycloak
Why bugfix updates make more sense than hotfixes
Missing languages after server upgrade
Analyze conflicts after a master data update
Patch and Bugfix Updates and Re-Installations

Migration

Portability of user IDs to other systems

Authentication and user management

How Keycloak works with Censhare
Install Keycloak
Configure Keycloak
Upgrade Keycloak

User management

Manage user accounts

Authorization mapper

How mapping works
User data synchronization
Custom mapping
Enable logging for authorization mapper

Add new users to Keycloak
Migrate users to Keycloak
Manage user passwords
Manage user groups
Configure user settings

Domains, roles & permissions

Domain concept
Roles and permissions
Permission concept
Standard governance model for Censhare Web
User roles for dedicated solutions
Domain framework for dedicated solutions
Role and permission schemas

Security management

Whitepaper - Data privacy
Certificates in Censhare environments
Configure virus & malware checks for asset files

Define password policies

Password server actions

censhare authentication with private/public key
Configure session handling
Configure WebSocket connections

Secure storage of secrets to access services

Understand secrets storage
Secrets storage in Censhare Classic and Censhare Cloud
Configure secrets storage using a vault system
Configure secrets storage using file
Use of vault system and Secrets file at the same time

Search and navigation management

Customize the Quick search, filters, and sorting options
Create full-text index
Customize the Detailed search
Build keyword hierarchies for the Detailed search
Configure the Asset Explorer
Configure search result export

Search & navigation management (Censhare Client)

Customize the Quick search in Censhare Client

Manage stored and shared searches
Configure Contextual Search

Asset life cycle management

Ingest and create assets

Create asset types
Configure file types
Duplicate asset structure automatic
Use hash codes to avoid file duplicates
Configure file upload for Censhare Web
Configure multi-thread file upload in Censhare Client
Configure asset import
Hotfolder file and folder structures
Attribute mapping for ingested data
Merge assets
Configure hotfolder actions
Configure a Quarantine Area for new assets

Enrich and manage assets

Manage asset properties - Censhare Web

Properties Editor

Properties Editor - license renewal

Configure Properties widgets
Configure inline editing
Configure multi-editing
Metadata directives - introduction
Metadata directives - overview
Dynamic value lists - Create drop-down lists for property values
Feature inheritance - Key concept
Feature lookup - Key concept

Manage asset relationships

Configure asset relations and references
Resource and performance tips for asset relations and references
Sample configuration - relation features and relation metadata dialog
Asset relation types
Configure asset filters
Filters for asset reference features and relations
Asset relation properties and asset reference child features

Quality-check and process assets

Workflows

Preconfigured workflows
Create custom workflows
Configure workflows
Workflow states

Configure approvals

Manage quality gates

Quality gate sequences
Quality gates

Completeness checks

Completeness check widget

Predefined quality gates
Quality gate reports

Working copies - configure release process
Working copies - customize with XSLT

Share and distribute assets

Set up E-mail links
E-mail command
Configure asset export
Export asset attributes
Content Export 2 basics
Configure download URL
Configure dynamic download formats

Store and retire assets

Asset Deletion 3

Asset Deletion 3 - Remove versions
Asset Deletion 3 - Deletion process
Asset Deletion 3 - Configure deletion policies
Asset Deletion 3 - Check constraints for deletion
Asset Deletion 3 - Configure server actions for deletion
Asset Deletion 3 - Monitoring

Asset Deletion 1
Compare Asset Deletion 1, 2 & 3
Move asset content to new asset version

Manage asset communication

Access to communication assets
Configure email notifications for user mentions
Configure asset notification cleanup

Media and content management

Image management

Configure automatic image creation
ImageService API
Image service - apply ICC profiles
Image service - Xinet
Configure image resolutions
Create isolated product images via clipping paths
Image cropping - transformation variant
Indexed PNG image files converted with pngquant
Image orientation feature
Support for Adobe PSB MIME type

Metadata mapping for media file import/export

ExifTool - Metadata mapping
ExifTool - Metadate mapping example
ExifTool - Troubleshooting

Metadata handling in variants and dynamic downloads
Activate image slicing (Censhare Client)
Supported image formats

Content management

Content Editor management

Configure the Content Editor
Content Editor - standard content structure v3
Content Editor - standard content structure v3 - customize UI definition
Configure spellcheck and add custom languages

RelaxNG - XML Schema language
Right-to-left writing support in Censhare Web
Migrate content between asset versions

Xeditor management

Configure Xeditor in the Admin Client
Configuration in Cloud Gateway and Haproxy
Configure Xeditor in Censhare Web

Document management

Automatic PDF previews for Office documents (Censhare Client)
Office installation and configuration

Newsroom management
Manage usage rights

Video management

Video transcoding with AWS Elemental MediaConvert
Overview of transcoding services
Video transcoding with FFmpeg
Configure video previews
Configure Video Editor

Product information management

Standard product classification - Key concept

Configure import actions for standard product classifications

PIM connector - Key concept

Install and set up the Pentaho server
Configure product data export with Pentaho
Custom schemas & transformations

PIM - Create product features
PIM Advanced product feature configuration
Configure Product item preview selection
Ingest looked-up product features
Feature groups
Define product families
Create output tables for online and print deliverables
Set up quality gates for products
Products
Product items
Product item groups
Product families
Product accessories
Product parts
Product spare parts
Product warranties
Product services
Product service sets
Product editions
Product sets
Product series
Hero products
Product text blocks
Product text block titles
Product feature stories
Product outputs
Product categories
PIM - Key concept
Custom product classification

Translation management

Set up translation & localization

Set up Translation with Memory
Set up the translation memory (TMX)
Configure variables for translation memory
Segmentation and tag rules for TMX
Article templates for Translation with Memory
Configure translation of asset properties with memory

Share translations

Automatic XLIFF export and import
Configure the segmentation for XLIFF export
Import and export segments
Import TMX via hotfolder
Configure import & export of terminology

Repair translation memory (TMX)

Print and publication management

Adobe integration

About the Adobe plugin

Adobe Plugin vs. CI HUB Plugin comparison
Adobe plugin FAQ
Install the Adobe plugin
Activate logging for the Censhare Adobe plugin
Update Adobe InDesign, InCopy or InDesign Server (Windows)
Error updating Adobe Creative Cloud

Install and configure InDesign Server

Installation of InDesign Server and Render Client
Serialize InDesign Server after the trial with Adobe PRTK
Configure communication between InDesign Server and Censhare Render Client
Activate Render Client and InDesign LayoutService
Automate InDesign Server start, stop, and restart
Configure Render Client and InDesign Server as Windows service
InDesign Server rendering - parallel jobs
Reporting for InDesign documents with Render Client
InDesign - Integrate JavaScript
Automatic OPI exchange with Censhare Renderer
Fix color management policies in InDesign Server
How to check the InDesign Server version

Configure InDesign layouts

Performance improvements for processing InDesign layouts
Searchable geometry update flags
Export InDesign layouts to standard articles (Censhare Client)
Enable Dylation dynamic layouts for Adobe InDesign
InDesign snippets (IDMS) in the Censhare Virtual Filesystem (VFS)
Configure Layout Element widgets
Cleanup of placement relations for layout assets
Configure variant editing in InDesign (Censhare Client)
Layout geometry variants (Censhare Client)
InDesign scripting (Censhare Client)
Layout placement with conversion (Censhare Client)
Place collections with transformations (Censhare Client)
Filter assets in the Editor for InDesign documents (Censhare Client)

Page planning

Dynamic page planning
Configure page formats
Configure print colour definitions

Page planning (Censhare Client)

Configure percentage markers for ad placements (Censhare Client)
Configure print previews in flatplans (Censhare Client)
Display options in flatplans (Censhare Client)
Page planning with XPath (Censhare Client)
Define regions for flatplans (Censhare Client)

Generate PDF

Create PDF as child asset
PDF export preferences
Configure PDF downsize
Create single-page PDF from a layout
RemoteDirector™ Soft Proofing

Web-to-Print templates

Web-to-Print tutorial
Web-to-Print Adobe InDesign Liquid Layout

Marketing project planning

Set up project and task management
Working time conversions

Variant management and targeting

Create variant server action fails

Asset feature customization

Add feature unit
Add feature types

Create asset features

Configure basic attributes
Configure storage options
Configure data value types
Configure feature index
Set feature relevance

Creating and Using Macros in Censhare (Macro UI Editor)

Asset transformations

Create E-Mail editorial workflows
Send E-Mail via XSLT
Combine PDF pages
XSLT server action example
Export and import asset via transformation
Export asset lists or search results to new assets

Asset process automation

Configure automatic server actions
Configuration type AutoExecute
Configure asset automation
Configure preferences for server actions
Enable Fork Sync mode
Statistics on defined events
Asset events on remote servers
Change detection in asset structures

Censhare Web customization

Workspace configuration

User workspaces
Assets in the standard workspace
Side navigation in the standard workspace

Workspace configuration methods

Modify workspace with resource replace variants
Workspace templates with resource events
Workspace templates with XML files
Tutorial - Create an XML workspace template

Modify the standard workspace

Change links in the side navigation
Special changes to pages, tabs, and widgets
Configure roles for asset actions in a workspace

Update the standard workspace

Analyze workspace modifications

Report on resource replace variants
Report on workspace templates
Ruling out changes to the workspace structure

Widget configuration

Generic widget configuration
Configure Properties widgets
Configure Single-relation widgets
Configure Multi-relation widgets

Configure Table widgets

Configure asset relations (config) assets
Configure root and child queries for tables
Configure table layouts and columns

Configure Report widgets
Configure Life Report widgets
Configure Transformation Chart widgets
Configure detail panel
Preview widget: allow multi-page layout for PDFs

Other Web UI customizations

Customize asset previews
Configure automatic previews for assets without files
Configure asset list views
Configure the Table view for asset lists
Customize the Create asset dialog
Configure the Asset picker
Configure property groups
Add toolbar to specific widgets
Change double-click behavior of assets to open with an application
Add server actions to page actions menu
Asset relations configurations for Table widgets and Properties Editor
Customized Edit properties dialogs
Create custom Kanban boards

Censhare Client customization

Modes in Content Editor and Article Editor
Content-in content via XLINK
Create entries in pop-up or auto-completion fields
Create icon keys via expressions
Customize column sorting
Customize text previews with XSLT
Extensions of the For-Each widget
Insert text in empty fields
Support for multiple icon resource sets
XML Editor - Radio Button widget
XML Editor - Auto-completion field
XML Editor - Create variables
XML Editor - Date widget
XML Editor - Drag & drop assetsCustomize
XML Editor - Hide toolbar in Structure Editor widget
XML Editor - Image widget
XML Editor - Image Crop widget
XML Editor - Include widget with URL parameter
XML Editor - Tab widget
XML Editor - adjustable Text fields
XML Editor - UIAction widget
XML Editor - URL in embedded web browser

System customization

Customization best practices
Add custom master data
Add master data for special cases
Portability of user IDs
Add custom Module assets
Change module assets using variants
Synchronize custom data
Generic Report service for interfaces
Generate resource keys

Operation

Monitor server and services

Performance analysis of Censhare Server
Improve performance for remote asset events
RAM allocation for Censhare Server
Memory management with G1 Garbage Collector
Check for memory leaks
Limits for Censhare Server logfiles
Send server logs to Syslog server
Analyze Censhare commands
Improve performance by caching transformation results
Optimize monitoring on Windows - Problem Reporting
Manage Censhare services with systemd
Manage Censhare services with rccss
Monitor and log Censhare

Monitor database performance

Analyse database connections
Oracle database performance checks
Oracle database performance checks (Admin Client)
PostgreSQL database performance check
Vacuum process for PostgreSQL databases
Automatic database cleanup of asset history
Optimize CDB - adjust feature indexes
Optimize CDB - fast index rebuilding

Client logging

Monitor Censhare Client UI thread
XML Logging in the Censhare Client

Debug Virtual File System

Censhare Web debugging tools

Channel sniffer
Advanced profiler
Command executor

Backup and restore

Configure backup for PostgreSQL
Point-in-time recovery for PostgreSQL

Insights application

Insights application architecture
Insights API endpoints
Getting started
User management
Metrics
Cluster cleanup

Solutions

Censhare DAM Starter Kit

Installation guide
Project setup & customization

Censhare Dedicated solutions

Import sample data

Online solutions

Integrations

Social media management

Install Social Media service
Configure Social Networks module
Create social media channels

Google Cloud AI

Concept of Google Cloud AI analysis
Configure Google Cloud AI services

CI HUB integration

Concept
Set up CI HUB in Censhare
CI HUB Plugin vs. Adobe Plugin Comparison

Marmind integration
Acrolinx integration configuration

Developer Guide

Legal information

Contact
Imprint
Support
Terms of Use
Privacy Policy

Censhare Cloud Dev & Admin Guide

What's new

Censhare Cloud: features and capabilities
Censhare Cloud: Release information

Customer Knowledge Base

FAQ articles
How-to articles
Known issue articles
Troubleshooting articles
Find an article by topic

All articles

Another RMI service call is currently active Errors
Build and find the Censhare Database Schema and Java Documentation
Can I use Censhare with Adobe on macOS Catalina and Mojave?
Troubleshooting PostgreSQL Type Cast Errors
How to start analyzing a performance problem
Broken UI and login screen in the widget in Censhare Web
Can only the default role give access to server actions?
Censhare 5 Webclient - Is it possible to configure the timeout?
Censhare Branding issues: Some tips on troubleshooting
Censhare Client: Why Are Some Columns in the Asset Query Window Sortable and Some Not?
censhare-Clients: Change Memory Allocation
Censhare Quick Search - Result Is Not as Expected (Caused by Using Stop Words)
Censhare Web Troubleshooting: Asset cannot be found on the web client
Censhare Web Troubleshooting: Display issues in Internet Explorer
Checklist for (performance) problems
Configure Cyberduck to access hotfolders in Censhare Cloud
Customer receive unexpected results in the quick search - Fuzzy Logic
Docker Logging
Download censhareClient Software
Entry Page for Renderer and InDesignServer topics
Error: database lock with waiter detected
Error Check-in asset failed with Content Editor in Censhare Web
Error when logging in to Admin mode
FAQ - On Premises: Licensing, installing / setup and operating the Adobe Indesign Renderer and Censhare Renderer Client
Why is a PDF, generated by a Render command within censhare, much larger than with the same settings in Acrobat Distiller
General help for InDesign version upgrades
FAQ: CoreCloudGateway - CGW
FAQ – Censhare Full-Text-Search Censhare know-how
FAQ - About the Asset Query Panel in the Layout Applications
Find Out the Disk Space Usage for a Certain Domain and Asset Type
Find out the Runtime of an XSLT Transformation
How can I install different censhare-Client versions on Windows?
How do I get access to the partner product documentation
How does Censhare forward a layout to the Renderer/InDesignServer?
How to assign a role to a any "Resource Replacement Variant" relation?
How to troubleshooting Censhare Asset-Deletion 1
How to troubleshoot Censhare Asset-Deletion 1 via SQL
How to Analyze Database Constraint Errors within Censhare
How to bypass the maintenance window for a given month
How to change installation language of CC InDesign Servers?
How to Check Whether the Do-Deletion Job Has Finished Successfully
How to Check Whether the Mark-Deletion Job Has Finished Successfully
How to Check Whether the Storage-Deletion Job Has Finished Successfully
How to Correct Error 'Asset with Key [Xxxxx-C-2] Does Not Exist
How to create a support request in our ticket system
How to delete censhareClient preferences
How to delete the InDesign preferences
How to enable client logging in Censhare Client
How to find 'frame in frame' in InDesign layers?
How to find out the asset versions count (e.g. per asset type) in Censhare Web
How to find out the memory usage of the java client
How to find the user's Person, Workspace, and Preferences assets
How to Get and Interpret Embedded Database (cdb) Statistics
How to Login to Censhare Community
How to recover lost serialization of InDesignServer after Windows update
How to set the communication protocol of the Adobe plugin to AppleEvent/COM?
How to sign a document with DocuSign
How to solve CDB Disk Issues
How To - Starting Stopping Censhare
How to troubleshoot 'Internal error: A pointer is nil.'
How to Troubleshoot A ''Service 'AssetQueryService[Xxx:AssetQueryService]' Is Not Available'' - Error
How to Troubleshoot Deadlock Detected Error within Censhare
How to troubleshoot the error message !am.outdatedAssetTCN!
How to uninstall virtual file system (VFS) on Apple ARM architecture
How to use the 'Test Transfer Rate' functionality
ImageMagick 7.1.2 Update
Incident Management Prioritization (ITIL Severity Level)
Incomplete Master Data Cache (Cached Tables)
InDesign – Improve Performance Using Layouts with Many InCopy Texts
InDesignServer - Find and remove unresponsive InDesignServer instances
InCopy Editor known issues
Is Adobe InDesign Server able to open InDesign documents older than its own version?
Is it possible to have more than one filesystem of the same type for a domain?
Know how to Analyse Database Connections in Censhare
Known error using Windows censhare-Client / Censhare Render-Client installer
Known Good NFS Cache Mount Options
Known issues in Censhare 2021.x releases
Known issues in Censhare 2022.2 release
Known issue with Database Updates
Language dependent name of PDF joboptions in Censhare admin
MacOS Monterey support
Most Useful PostgreSQL Commands
Must the HCMS's java version match my Censhare server's java version?
NAGIOS Monitoring - Layout Service WARNING
Out Of Memory Process Killer (OOM killer)
Performance analysis via Censhare Client
Performance test: HTTPS vs HTTP Censhare web client?
Plugin compatibility?
Previews - Spot colors cause undesirable results
Problem after trying to login in Censhare 5 Web: HTTP Error 404
Render as a Service under Windows: Invalid RuntimeLib specified
Renderer logs
Repair Indesign Layout via IDML Export
Retries on Error in Serverlog
Search for info in the Censhare documentation
Server log file - lines with 'ignoring: '
Service-client troubleshooting
Sign Up in New Documentation Partner Portal
SLA - 7 x 24h Platinum Application Support - How to Contact Support
SLA - Which services are covered by the 2nd level support fee
Solve 'Unique Constraint (CORPUS.ASSET_PK)' Error Message during Checkout an Asset
Solve Error kPDFExportCmdBoss in the context of PDF creation
Status area in Admin Client - What is interesting for support?
To check if a customized Feature is configured correctly in Censhare Web regards to the csMetadataRow
Technical FAQ Censhare WP (webpack) and Keycloak
Troubleshoot errors in Google video analysis
Troubleshoot flatplan error 'assetElement not found'
Troubleshoot InDesign error # 29441
Troubleshoot InDesign error # 111626
Troubleshooting: How to exclude a customizing as a cause of a problem in Censhare Web
Troubleshooting 'com.censhare.server.rmi.RMI ServerException[ldap.sync-party-failed]: Access denied'; error
Unable to execute HTTP request: Timeout waiting for connection from pool.
Unable to Update Row error in flatplan
Virtual File System (VFS): Avoid Finder Error -36
We get the NullPointerException 'MetadataAssetApplication.java:73' when trying to check out an asset. But it is still possible to use the function "edit metadata in same version...".
What's the meaning of this Apple Event Error-messages -1712 / -609 / -1701 ?
What data to backup at least for a full Censhare restore?
What Does the Error Mean Am.cantLockAsset - Asset Is Used by Someone Else. Please Retry Later?
What does the error message 'kImportPIFromFileCmdBoss' mean?
What does the error message 'Outdated asset data' mean?
What should I do when my censhareClient is reporting a Java Heap Space error?
Where is the hosts.xml located on my Operating System?
Which Part of an Error Message Is the Most Important (Cause / Caused By)?
Why are the preview as well as DPI size in pixels and color space information missing at a image asset, while the size in milimeter is shown?
Why Censhare chooses wrong 'Asset type metadata dialog' template?
Why the Censhare Client / Censhare Render-Client installer always takes an older version path?
Why the clipping editor is empty?
Windows: Why is the error "CLSIDFromProgID failed [800401f3]" displayed?
Using Censhare Render Client for Windows with mixed Censhare versions
Log out on Censhare web doesn't work
Where or how to find the video FFMPEG presets?
Web error: Too many redirects
REST API call is no longer working after a version upgrade
Enabling Feature Inheritance Icons in the Metadata Dialog
Users Cannot Delete Stored Searches
Slow search results with web client quick search
Marker Behavior and Zoom Settings
Paragraph formats breaks when editing via Incopy Editor
Performance Analysis
Text asset shows as "document invalid"
Troubleshooting Stuck GLB Conversion (for the 3D Assets Enhancements Package)
How To customer user sign-up for id.censhare.com
Replace IDs with system independent party keys for wf-target-changed event in asset automation for Git compatibility
Use Tracker Ticket Templates
Google AI fails with 500 internal error: The database is read only
What Cloud Gateway and Static Resource Server versions should be installed?

Censhare Known Issues and Product Limitations

Customer Service Desk User Guide

Test the access to Censhare's upcoming ticketing system

Censhare Academy - Registeration and Account Reactivation Process

About this documentation - please, read

How to use search
Knowledge Base - Update Oct 2025
New portals online - Update June 2024

Product Information
Service & Support
Partner documentation
About Censhare

Main

FAQ articles
How-to articles
Known issue articles
Troubleshooting articles
Find an article by topic

All articles

Another RMI service call is currently active Errors
Build and find the Censhare Database Schema and Java Documentation
Can I use Censhare with Adobe on macOS Catalina and Mojave?
Troubleshooting PostgreSQL Type Cast Errors
How to start analyzing a performance problem
Broken UI and login screen in the widget in Censhare Web
Can only the default role give access to server actions?
Censhare 5 Webclient - Is it possible to configure the timeout?
Censhare Branding issues: Some tips on troubleshooting
Censhare Client: Why Are Some Columns in the Asset Query Window Sortable and Some Not?
censhare-Clients: Change Memory Allocation
Censhare Quick Search - Result Is Not as Expected (Caused by Using Stop Words)
Censhare Web Troubleshooting: Asset cannot be found on the web client
Censhare Web Troubleshooting: Display issues in Internet Explorer
Checklist for (performance) problems
Configure Cyberduck to access hotfolders in Censhare Cloud
Customer receive unexpected results in the quick search - Fuzzy Logic
Docker Logging
Download censhareClient Software
Entry Page for Renderer and InDesignServer topics
Error: database lock with waiter detected
Error Check-in asset failed with Content Editor in Censhare Web
Error when logging in to Admin mode
FAQ - On Premises: Licensing, installing / setup and operating the Adobe Indesign Renderer and Censhare Renderer Client
Why is a PDF, generated by a Render command within censhare, much larger than with the same settings in Acrobat Distiller
General help for InDesign version upgrades
FAQ: CoreCloudGateway - CGW
FAQ – Censhare Full-Text-Search Censhare know-how
FAQ - About the Asset Query Panel in the Layout Applications
Find Out the Disk Space Usage for a Certain Domain and Asset Type
Find out the Runtime of an XSLT Transformation
How can I install different censhare-Client versions on Windows?
How do I get access to the partner product documentation
How does Censhare forward a layout to the Renderer/InDesignServer?
How to assign a role to a any "Resource Replacement Variant" relation?
How to troubleshooting Censhare Asset-Deletion 1
How to troubleshoot Censhare Asset-Deletion 1 via SQL
How to Analyze Database Constraint Errors within Censhare
How to bypass the maintenance window for a given month
How to change installation language of CC InDesign Servers?
How to Check Whether the Do-Deletion Job Has Finished Successfully
How to Check Whether the Mark-Deletion Job Has Finished Successfully
How to Check Whether the Storage-Deletion Job Has Finished Successfully
How to Correct Error 'Asset with Key [Xxxxx-C-2] Does Not Exist
How to create a support request in our ticket system
How to delete censhareClient preferences
How to delete the InDesign preferences
How to enable client logging in Censhare Client
How to find 'frame in frame' in InDesign layers?
How to find out the asset versions count (e.g. per asset type) in Censhare Web
How to find out the memory usage of the java client
How to find the user's Person, Workspace, and Preferences assets
How to Get and Interpret Embedded Database (cdb) Statistics
How to Login to Censhare Community
How to recover lost serialization of InDesignServer after Windows update
How to set the communication protocol of the Adobe plugin to AppleEvent/COM?
How to sign a document with DocuSign
How to solve CDB Disk Issues
How To - Starting Stopping Censhare
How to troubleshoot 'Internal error: A pointer is nil.'
How to Troubleshoot A ''Service 'AssetQueryService[Xxx:AssetQueryService]' Is Not Available'' - Error
How to Troubleshoot Deadlock Detected Error within Censhare
How to troubleshoot the error message !am.outdatedAssetTCN!
How to uninstall virtual file system (VFS) on Apple ARM architecture
How to use the 'Test Transfer Rate' functionality
ImageMagick 7.1.2 Update
Incident Management Prioritization (ITIL Severity Level)
Incomplete Master Data Cache (Cached Tables)
InDesign – Improve Performance Using Layouts with Many InCopy Texts
InDesignServer - Find and remove unresponsive InDesignServer instances
InCopy Editor known issues
Is Adobe InDesign Server able to open InDesign documents older than its own version?
Is it possible to have more than one filesystem of the same type for a domain?
Know how to Analyse Database Connections in Censhare
Known error using Windows censhare-Client / Censhare Render-Client installer
Known Good NFS Cache Mount Options
Known issues in Censhare 2021.x releases
Known issues in Censhare 2022.2 release
Known issue with Database Updates
Language dependent name of PDF joboptions in Censhare admin
MacOS Monterey support
Most Useful PostgreSQL Commands
Must the HCMS's java version match my Censhare server's java version?
NAGIOS Monitoring - Layout Service WARNING
Out Of Memory Process Killer (OOM killer)
Performance analysis via Censhare Client
Performance test: HTTPS vs HTTP Censhare web client?
Plugin compatibility?
Previews - Spot colors cause undesirable results
Problem after trying to login in Censhare 5 Web: HTTP Error 404
Render as a Service under Windows: Invalid RuntimeLib specified
Renderer logs
Repair Indesign Layout via IDML Export
Retries on Error in Serverlog
Search for info in the Censhare documentation
Server log file - lines with 'ignoring: '
Service-client troubleshooting
Sign Up in New Documentation Partner Portal
SLA - 7 x 24h Platinum Application Support - How to Contact Support
SLA - Which services are covered by the 2nd level support fee
Solve 'Unique Constraint (CORPUS.ASSET_PK)' Error Message during Checkout an Asset
Solve Error kPDFExportCmdBoss in the context of PDF creation
Status area in Admin Client - What is interesting for support?
To check if a customized Feature is configured correctly in Censhare Web regards to the csMetadataRow
Technical FAQ Censhare WP (webpack) and Keycloak
Troubleshoot errors in Google video analysis
Troubleshoot flatplan error 'assetElement not found'
Troubleshoot InDesign error # 29441
Troubleshoot InDesign error # 111626
Troubleshooting: How to exclude a customizing as a cause of a problem in Censhare Web
Troubleshooting 'com.censhare.server.rmi.RMI ServerException[ldap.sync-party-failed]: Access denied'; error
Unable to execute HTTP request: Timeout waiting for connection from pool.
Unable to Update Row error in flatplan
Virtual File System (VFS): Avoid Finder Error -36
We get the NullPointerException 'MetadataAssetApplication.java:73' when trying to check out an asset. But it is still possible to use the function "edit metadata in same version...".
What's the meaning of this Apple Event Error-messages -1712 / -609 / -1701 ?
What data to backup at least for a full Censhare restore?
What Does the Error Mean Am.cantLockAsset - Asset Is Used by Someone Else. Please Retry Later?
What does the error message 'kImportPIFromFileCmdBoss' mean?
What does the error message 'Outdated asset data' mean?
What should I do when my censhareClient is reporting a Java Heap Space error?
Where is the hosts.xml located on my Operating System?
Which Part of an Error Message Is the Most Important (Cause / Caused By)?
Why are the preview as well as DPI size in pixels and color space information missing at a image asset, while the size in milimeter is shown?
Why Censhare chooses wrong 'Asset type metadata dialog' template?
Why the Censhare Client / Censhare Render-Client installer always takes an older version path?
Why the clipping editor is empty?
Windows: Why is the error "CLSIDFromProgID failed [800401f3]" displayed?
Using Censhare Render Client for Windows with mixed Censhare versions
Log out on Censhare web doesn't work
Where or how to find the video FFMPEG presets?
Web error: Too many redirects
REST API call is no longer working after a version upgrade
Enabling Feature Inheritance Icons in the Metadata Dialog
Users Cannot Delete Stored Searches
Slow search results with web client quick search
Marker Behavior and Zoom Settings
Paragraph formats breaks when editing via Incopy Editor
Performance Analysis
Text asset shows as "document invalid"
Troubleshooting Stuck GLB Conversion (for the 3D Assets Enhancements Package)
How To customer user sign-up for id.censhare.com
Replace IDs with system independent party keys for wf-target-changed event in asset automation for Git compatibility
Use Tracker Ticket Templates
Google AI fails with 500 internal error: The database is read only
What Cloud Gateway and Static Resource Server versions should be installed?

Censhare Known Issues and Product Limitations

Customer Service Desk User Guide

Test the access to Censhare's upcoming ticketing system

Censhare Academy - Registeration and Account Reactivation Process

Breadcrumbs

Customer Knowledge Base

On this Page

Known issue articles

Known issues in Censhare 2021.x releases
InCopy Editor known issues
Known issues in Censhare 2022.2 release
Known issue with Database Updates

Pagination

Previous Page

How-to articles
Next Page

Troubleshooting articles

Imprint
Contact
Privacy policy
Terms of Use

Copyright Censhare GmbH
Powered by Scroll Sites & Atlassian Confluence