Problem
User gets the error "Check-in asset failed" during checkin in Content Editor.
In Censhare Web, when a text asset is checked out the corresponding article asset is also automatically checked-out. This means that a user can edit only one text variant at a time. The right sequence is listed below:
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Check out of Text asset by a user.
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Check out of Article asset automatically.
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Check in of Text asset by a user.
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Check in of Article asset automatically.
In step 3, if a user manually check in the article asset before the text asset (i.e. step 4 before step 3) then, the text asset cannot be checked in and the error message "Check-in asset failed" is shown in web client.
Solution
The user can only cancel the check-out (= changes get lost) and reopen the text asset.
Related Article
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