\uD83E\uDD14 Problem description
Some users might encounter the following situation:
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create a layout with a text formatting applied
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save the layout
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everything looks “ok” in java/web client
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but when re-opening in InCopy Editor - the formatting is lost
\uD83C\uDF31 Solution
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Check the style name for the formatting applied.
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Rename styles to not contain a slash as a separator. For example, rename "Style/Group 1" to "Style-Group 1".
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Alternatively - introduce a new parent style group for the parts of the style name in front of the slash. For example, create a style group "Style" and a style "Group 1" within that group.
\uD83D\uDCCE Related articles
Internal references: use these references when addressing support team:
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tracker ticket 6582918
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CSCPRDXX-991
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